Pricing

Every feature included.
0% commission, ever.

One fair, tailored subscription — never a cut of the care you deliver. Providers, support workers, coordinators and allied health all get every feature, priced around your organisation and how you work.

No commission on care Every feature, every plan Priced around your size
Get a tailored quote → 15-minute call, no obligation

Every feature, on every paid plan

One connected care record
Notes & documents
Invoices linked to evidence
Shifts, rosters & visits
Consent & role-based access
Plan review prep
Tasks & notifications
Row-level security

Rostering, credentials, incidents, payroll and claiming modules are tools to help you organise work — your organisation remains responsible for regulatory compliance.

Australian data residency Row-level security & consent controls No lock-in — cancel anytime 0% commission, ever

Extra users & disciplines

Extra seats and allied-health disciplines are folded into your tailored quote, so your price always fits your real team — no surprise per-seat maths.

Add-on · all customer types

⚡ Priority Referrals

Surface your live availability and no-waitlist status on a rich, clickable profile — and get matched to participants who need you now. A flat fee, 0% commission, never a cut of the work. Included free on the Allied Health Clinic plan.

Why flat, not per-lead: percentage and per-referral fees have drawn NDIS Commission scrutiny — CiaraLink's flat, 0%-commission model is the safe, defensible one. It sits above a basic directory listing, and never takes a cut of the work. Priced as part of your tailored quote.

Questions, answered

The things care teams ask us before they start.

Can I cancel anytime?
Yes. There is no lock-in contract. Cancel in a couple of clicks from your billing settings and you keep full access until the end of the period you have already paid for.
Is it really 0% commission?
Really. You pay one flat subscription for your size, and that is it. CiaraLink never takes a cut of the care you deliver or the plan funds you manage — unlike marketplaces that skim a percentage of every shift.
What if I take on more clients than my tier?
You are never blocked in the middle of caring for someone. When you grow past your tier we prompt you to move up — your records, notes and history carry straight over, nothing is lost or re-entered.
How does pricing work?
Pricing is tailored to your organisation — your type, your size and how you work — as one flat subscription with every feature included and 0% commission. Book a 15-minute call and we will put a quote together. Support workers can also start on a Free plan today.
Where is my data stored, and is it secure?
Your data stays in Australia, protected by row-level security so people only ever see the records they are entitled to, with consent-based access on top. See our security & trust page for the detail.
Does CiaraLink make me NDIS compliant?
CiaraLink is a tool that helps you organise, evidence and share your own work so compliance is easier to stay on top of. It is not an auditor or a compliance authority, and you remain responsible for your own obligations.
Can my whole team use it?
Yes. Every plan includes role-based access so office staff, coordinators and support workers each see the right view. Your plan includes one user, and you can add seats as your team grows.
Can I switch from my current system?
Most teams move across without a gap in care. Book a walkthrough and we will help you bring your participants, workers and documents over so nothing falls through the cracks.
0% commission

Marketplaces can take double-digit fees out of every shift — money that adds up fast across a full caseload. CiaraLink takes none of it. One subscription, every feature, your care budget stays yours.