Launch preview · Australian NDIS & healthcare

Care coordination.
Made clear.

Care, documents, support, notes and invoices — finally in one place. CiaraLink is the connected-care operating system for NDIS and healthcare teams. 0% commission. Every feature included.

No commission, ever One connected record 14-day trial
app.ciaralink.com.au
Today’s care
Riverside Support · Tue 25 Jun
Live
42
Participants
98%
On track
7
Shifts today
AD
Alex Demo
NDIS 431 902 118 · Plan review 12 Jul
Active
JS
Jordan Sample
Shift note due · Support worker visit
Due
CE
Casey Example
Invoice INV-0026 · Evidence linked
Reconcile
Note signed
Shared with the team
Consent on file
Shared with care team
Built for every seat at the care table
ProvidersSupport CoordinationAllied HealthSupport WorkersParticipantsGuardiansService Providers ProvidersSupport CoordinationAllied HealthSupport WorkersParticipantsGuardiansService Providers
The problem

Care work is scattered everywhere — except where you need it.

!

Notes in one app, invoices in a spreadsheet, consent in an email, evidence in a folder no one can find.

!

Plan reviews become frantic document hunts instead of a few clicks.

!

Marketplaces skim up to ~16% commission on every shift — money that should fund care.

!

The participant — the person it’s all for — can’t see what’s happening in their own support.

shift_notes_v3.docx
Modified 4 days ago
Invoices.xlsx
7 unreconciled
“did you send consent?”
SMS · 11:42pm
Plan review Mon
Evidence missing
3 portals, 2 logins
None of them talk
Follow-up forgotten
Due 6 days ago
One connected place

Everything care needs — working as one system.

Not another inbox. CiaraLink links people, documents and money so the right thing is always one click away.

The whole care team, on the same page

Participants, providers, coordinators, allied health and support workers share one live record — with role-based access so everyone sees exactly what they should, and nothing they shouldn’t.

Care team · Alex Demo
SC
Sarah · Support Coordinator
Full access
Lead
OT
Omar · Occupational Therapy
Allied health
Notes
SW
Mia · Support Worker
Shifts & visit notes
Today

Notes & documents that file themselves

Shift notes, service agreements, plans and consent — captured, signed and attached to the right participant automatically.

Invoices linked to evidence

Every invoice ties to the shift, note and budget line behind it — reconciliation in clicks, not hours.

Consent & access you control

Consent records and role-based access mean the right people see the right data — and the participant stays in control of who sees what.

Shifts, rosters & verified visits

Schedule support, confirm visits and turn each one into a note and a billable line — without the double entry.

Priority referrals, 0% commission

Show live availability and get matched to participants who need you now — a flat fee, never a cut of your care.

Less admin
Double entry and document hunts, gone.
Faster answers
The right record, one search away.
Cleaner records
Organised by default, not by scramble.
Better care
More hours with people, fewer with paperwork.
How it works

Five steps. One source of truth.

CiaraLink fits the way care already happens — it just keeps it all connected.

1

Create

Add participants, teams and supports in minutes — or invite the people already involved.

2

Track

Shifts, notes, tasks and budgets stay live and tied to the right person automatically.

3

Share

The right people see the right record — with consent and access you control.

4

Review

Invoices, evidence and plan prep line up so reviews are calm and quick.

5

Stay in sync

Everyone works from one live record, so nothing slips between people or apps.

For your team

One platform. A purpose-built view for every role.

Everyone works from the same connected record — but sees the tools, tasks and data that fit their job.

Providers

Run participants, teams and billing from one console.

Support Coordination

Manage caseloads, plan budgets and reviews with evidence attached.

Allied Health

Notes, assessments and shared goals across every discipline.

Support Workers

See shifts, log visits and capture notes from a phone, on the go.

Participants

See your supports, team, goals and documents — your care, visible to you.

Guardians & Nominees

Stay across decisions and consent for the person you support.

Service Providers

Accept referrals, manage agreements and get paid — commission-free.

Admin & Office

Tasks, notifications and reconciliation — the back office, finally calm.

Pricing that funds care

The old way takes a cut. CiaraLink doesn’t.

Most platforms grow their revenue by skimming yours. We charge one fair subscription with every feature included — and never touch your care budget.

The marketplace way
~16% taken
A commission on every shift, forever
  • Commission skimmed off every booking
  • Features locked behind upsells
  • Your data scattered across portals
  • Per-referral fees that add up fast
The CiaraLink way
0% commission
One subscription · priced by your size
  • Keep 100% of every care dollar
  • Every feature included on every plan
  • One connected record, not five portals
  • Flat-fee priority referrals — no per-cut
See plans & start your 14-day trial

Plans for Providers, Support Coordination, Allied Health and Support Workers · priced by participants or team size · AUD ex-GST · annual = 2 months free.

Trust & security

Care data deserves serious protection.

CiaraLink is built on row-level security and consent-first access — so the right people see the right data, and the participant stays in control of their own information.

Row-level security

Every record is access-controlled at the database — users only ever load their own data.

Consent-first

Sharing is governed by recorded consent — revocable, and visible to the participant.

Encrypted & private

Your data is encrypted and access-controlled — never sold, never mined for ads.

Australian-built

Designed around NDIS workflows and Australian privacy expectations from day one.

Why teams are switching

The story we hear again and again.

Illustrative scenarios from our launch-preview conversations — shown to convey the problems CiaraLink is built to solve.

★★★★★

“Plan review used to mean two days digging through folders and emails. Having notes, invoices and evidence on one record changes the whole month.”

SC
Support Coordinator
Outer-suburb NDIS team
★★★★★

“Losing ~16% to a marketplace on every shift was the cost of being found. A flat fee with zero commission is the difference between surviving and growing.”

AH
Allied Health provider
Multi-discipline clinic
★★★★★

“For the first time the person I support can actually see their own plan and team. That alone makes families trust the whole thing.”

GN
Guardian / Nominee
Family-led support
Early access

Care, documents, support and invoices.
Finally in one place.

Join the early-access list and be first to bring your team onto CiaraLink — with founder pricing and a hands-on setup.

✓ You’re on the list. We’ll be in touch from the CiaraLink team shortly.
14-day trial · No commission, ever · Launch preview connected to a controlled test environment.